Prices, taxes, shipping costs and packaging
All the prices include Spanish value added tax (IVA in Spanish). Payment is via Paypal. If you would prefer to pay by bank transfer, please write to email@example.com so that we can give you the details.
Shipping is free in mainland Spain. Items will be sent by messenger within mainland Spain.
Shipping to the Canary Islands, the Balearic Islands, Ceuta, Melilla and international destinations will be by certified mail. Please get in touch with firstname.lastname@example.org to find out how much it will cost.
The product will be sent to the address given during the purchase. The shop reserves the right not to send packages to mailboxes. It will be necessary to sign for the package when it arrives. The shop isn’t responsible for the item if someone other than the buyer signs for the item.
Our items will be shipped in a cotton bag, which is perfect for keeping the item safe. In the packaging section you can find different boxes to improve the presentation of your gift.
Availability of product
We recommend placing an order with time to spare. If we have an item in stock, we will send it within two working days from the order. If the item isn’t in stock, it will take more time to dispatch your order as we will have to make it. To find out how long it is likely to take, please send an email to email@example.com.
Right to cancel
You have the right to cancel your contract within 14 days without having to justify it, as long as it isn’t a special item or customized order. If your product arrives with any defects, please get in touch with firstname.lastname@example.org as soon as possible.